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Warranty Policy

Warranty Policy

Register Your Artfly Rotary & Activate Your FREE 6-Month Extended Warranty!

Thank you for purchasing an Artfly Rotary machine! We hope your order is treating you well. All Artfly Rotary machines comes with a standard 1-year limited warranty.

To qualify for the additional 6 months extended warranty, please register your Arfly Rotary through our Warranty Registration Form below or contact us


 You must contact us first at with any problems, do not send anything in for repairs on your own initiative. In our experience, most issues can be solved remotely or by us sending you part. Contacting us first will save you time and money.


  1. Your carefully packed machine and/or other products.
  2. Original proof of purchase (warranty repairs only)
  3. A note with your name, return address, phone number and email.
Send the defective device to our Viet Nam Repair Center according to the instructions on the form. Please send us a copy of your invoice, so we can verify the correct warranty start date for your device. Please send your tattoo machine to:  Repair Center C1/6 Pham Hung, Hamlet 4, Binh Hung Ward, Binh Chanh District, HCMC, Vietnam Email: